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If you lose inventory, make sure you get support from Linden Lab

PLEASE NOTE: If this has happened to you, please add your comments to this jira entry about the detach bug explaining all the steps you took before the HUD disappeared. Also, for everyone else, please...

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Basic Member who Lost Inventory?

I now strongly suggest anyone who is a basic member of Second Life and who has lost inventory to become a premium member so that you can get customer support on the matter. I have been hesitant to...

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All Users (Basic and Premium) Should Be Able to Request an Inventory Repair

It’s simply unacceptable that Linden Lab has no pathway for Basic users to recover lost inventory. Inventory Loss is still pervasive. There has been a rash of inventory problems in the last couple of...

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Reproducing the Detach Bug

Do not wear or attach a hud that is sitting on the ground (rezzed in world). Instead, right click on the object and choose Take, then wear it from your inventory. Why? Nock Forager found a way to...

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Linden Lab Customer Service Improving?

It seems to be, at least when it comes to the Detach Bug which has been eating HUDs for the last few months. As I blogged about in April, there is a way to get your HUDs and other attachments back when...

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Detach Bug is fixed

It appears that there is a fix for the Detach Bug that has plagued so many people this past year. It will probably take some time before it actually gets into the release build of the client. Still...

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The Detach Bug is fixed

UPDATE February 20, 2010: The Detach Bug is now fixed. I have not been able to verify it happening since the fix was finally added to the server code late last summer. A while back, I had reported that...

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